There is something about middle America. The charm of the Midwest, the character of the people, and the beating heart of our country all play a part in making this an incredible place to live and do business. When we mention that we are located in Desoto, Kansas, more times than not we get people […]

When was the last time you called up a business to leave a compliment? Or left a positive review online? In fact, across every service industry, it is more common to hear from a customer when they are not happy than when they are. But you know what happy customers are more likely to do?